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Global Services

Baker Hughes' Nexus Controls is the foremost supplier of services and control upgrade solutions for the Power and Oil & Gas markets. Superior customer service is at the heart of our business!

We are committed to helping you address the challenges inherent in operating and maintaining diverse fleets of aging equipment and workforce changes. We provide intuitive solutions, timely execution and long-term peace of mind through value-added outcomes that share your risk.

500+
Customers per year supported with Training & Consulting Services
300+
Customers per year supported with Cybersecurity Services
2,500
Technical support cases solved per year
2 Hours or Less
Typical time to identify a solution with Remote Diagnostics
1,395 and Counting
Total years of field engineering experience across 7 regions and 32 countries

Controlling Your Assets is Everything

Implementation Services

Put your operation ahead of the industry by taking advantage of Baker Hughes' collective experience and high-quality execution. Our offering includes: Project Management, Third-party System Integration, Design and Installation Services, HMI Upgrades, Controller Card Modkits, Warranty Support, and our exclusive Comprehensive Support Package.

 

    Lifecycle Services

    Get the most out of your investments with our packaged service agreements or ‘à la carte’ service offerings that include: 24/7 Technical Support and At-Site Field Engineering.

    Our live Remote Diagnostic Services can help you cope with travel restrictions and resource reductions by allowing you to get the support you need, when you need it, at a fraction of the cost of sending an engineer to your site. 

    Cybersecurity Services

    Free up your resources to focus on your core business by leveraging our OT-specific cybersecurity expertise to secure your critical assets. Our Cybersecurity Assessments and Patch Validation Program help identify and mitigate cyber vulnerabilities.

    Training & Consulting

    Enable your critical resources to do more with less through our wide range of classes and assessments. Supplement your knowledge with our expertise to take your business to the next level.

    We now offer remote learning with live instructor led sessions and access to our customized software simulators to ease the burden of travel restrictions and expenses. 

     

    Parts Management

    Stay covered on the critical parts for your control systems with Nexus Controls Part Management. With more than 17,000 active part numbers and parts in stock for quick shipment worldwide, we offer the repair capabilities crucial to your Lifecycle Management strategy.

    Get In Touch

    Customer Receives Successful Live Remote Training from Nexus Controls
    Learn how Nexus Controls was able to provide a live, instructor-led, remote 5 day training to a customer site as a part of a control system upgrade project.
    Nexus nTeract Services Blog
    Check out our blog articles to get answers to all your service related questions.

    Over 11,000 global projects successfully completed.

    Experience

    44 countries on 6 continents, 8 Assembly / Test Facilities, 13 Engineering Offices.

    Global Presence

    Genuine Parts for Woodward Hydro, GE Mark™ Controls and Nexus OnCore† products.

    Parts Management

    Global 24 hours per day - 7 days per week Domain Expertise is just one call away.

    Technical Support