Ultrasonic Testing Field Service

UT Repair and Calibration Service

As the world's leading non-destructive testing (NDT) solution provider, including ultrasonic inspection, Waygate Technologies is known for delivering high-quality innovative solutions to the industry with ultrasonic testing in the field. Waygate Technologies offers a variety of services to enhance the benefits of our industrial technologies so you can operate them with confidence knowing that your units are backed by industry experts.

With service onsite, we come to you to keep your plant up and running smoothly. We offer re-certification, maintenance, troubleshooting and repair. We'll send our professional, qualified field service staff to your site, reducing machine downtime vs. sending your equipment to our Waygate repair facility which may cost you more time and potential revenue.

Express service is available upon request, so if you have an urgent need, we can help. Alternatively, if needed, rental boards are readily available to bridge the time until a service engineer is able to come to your site.

Here are some guidelines to help facilitate the process and speed up the total turn-around time of your service event:

  • For system issues/a machine down event: contact Remote Services via RemoteService@BakerHughes.com or the regional phone number. Our Remote Service experts will do a first diagnosis, and when an onsite visit is required, they will guide you through the next steps.
  • For calibration service, please provide the calibration-standard you are requiring for your business. In addition, please provide the serial number of your device/module/probe and the project number of the testing machine.
  • For planned visits (maintenance, re-certifications, calibrations), please schedule an intervention with our back-office teams:

Regional Contacts

Europe

UK

USA/Canada

South America

India

MENAT

Japan

China

Rest of Asia

 

Field Service Ultrasonic Testing Q&A

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If you have a question or a service request, please contact our remote services team.

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