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Service experts help get and keep your process up and running

Baker Hughes has an experienced staff of customer support personnel ready to respond to your flow inquiries and to support onsite or remote needs.

Our flexible and scalable support services offerings range from training, to product repairs, extended warranty’s and field assessments.

Get access to your company’s orders and returns status, or quickly and efficiently return your product https://store.bhgemc.com/home

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Product Sections

Extended warranty

FlareCare

Flow Surveys

Repair & calibration

Spare parts & management

Technical Support

Training

Extended warranty

Find peace of mind with the Panametrics Care program

Panametrics Care provides customers with an extended warranty, technical support, and discounted services. Using our Panametrics Care program has the potential to save you thousands in reduced downtime or replacement of product.

 

FlareCare

Save money and increase your flare flow meter uptime

Meet your daily operational flare flow meter needs while assuring environmental peace of mind with this comprehensive, fixed-price service solution. The Plus and Premium FlareCare SSA packages provide enhanced planning, resource scheduling, and asset management.

Flow Surveys

Providing insights with flow surveys

Panametrics can enable you to understand what is going on with your process with an on-site evaluation. A flow survey can save your thousands in wasted product and energy cost.

 

Repair & calibration

Service experts to keep your process up and running

Calibration for your moisture probes can provide insurance that you can be confident in your measurement.

Spare parts & management

Commitment to our customer

Our commitment to keeping your assets up and running, we offer spare and replacement parts for many of our products.

Technical Support

Supporting our customers

A technical support team is available to help when you are experiencing issues and need troubleshooting or to answer questions about what is needed to repair your hardware.

Email our Tech Support: mstechsupport@bakerhughes.com

Call our Tech Support: 800-833-9438

Training

Our versatile training curriculum can ensure your team has a positive learning experience

Featured Industry: Panametrics Refinery Solutions
Produce more at a lower cost, efficiently and safely, with industry-leading Panametrics moisture and gas measurement, flare management, flare measurement and ultrasonic flow metering solutions.