Remote and Technical Support

Technical expertise when you need it

Whether you need help troubleshooting a device, or you need assistance with a software upgrade, our technical support team is here to answer your questions. From diagnosing problems to identifying spare and replacement part numbers, our remote technical support services are here to assist you.

We even offer remote product troubleshooting, which oftentimes results in a solution without having to decommission your product and ship it to us.

Contact our global-based experts for help anytime by emailing RemoteService@bakerhughes.com or find the contact number of your regional remote IT support services team by clicking on the Contact Tech Support button.

We used to be GE Inspection Technologies, now we’re Waygate Technologies, a global leader in NDT solutions with more than 125 years of experience in ensuring quality, safety, and productivity.

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Frequently Asked Questions

Associated Services
Rental Equipment
If you need a solution to unexpected downtime we have a variety of rental equipment to choose from that will get your operations back up and running. We also offer both short and long term rentals to meet your needs.
Equipment Repairs
When equipment needs servicing, we'll get it back to you faster – and make sure the job is done right.
Advanced Inspection Solutions
With our highly-trained personnel and our broad product portfolio, we are able to respond to your problems and find a custom solution.
Training
With online and in person training, we can help you perform next level inspections.