A partner you can rely on
Inspection & NDT - Remote Services
Our technical support team is here to answer your questions 7 days a week. From diagnosing problems to identifying spare and replacement part numbers we can help with all of your remote visual inspection equipment questions. The best way to contact us is by emailing RemoteService@bhge.com or contacting your regional advisor at the number below.
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Country-specific phone numbers
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Austria +43 125 34978240
Australia +61 2 80318144
Brazil +55 11 3958 0098
China +86 400 818 1099
France +33 2 72 249901
Germany +49 2233 601 333
Ireland +353 1 6530825
Italy +39 06 98350677
Japan +813 5767 9779
Malaysia +60 3 62074379
Mexico +52 33 46241875
Netherlands +31 10 7988798Netherlands +31 10 2640578
New Zealand +64 99123668
Norway +47 21 033720
Saudi Arabia +966 3849 9655
Singapore +65 66221623
South Korea +82 2 3483 7402
Spain +34 917918445
Taiwan +886 2 26568437
U.A.E. +971 2 699 7119
United Kingdom +44 845601 5771
U.S.A. +1 866 243 2638
Contact Us
FAQs
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How quickly will I hear back about my inquiry?
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We strive to respond to all inquiries as quickly as possible. You should expect a response in 24 hours or less.
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What should I include in my email?
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When emailing us please include your contact information, a brief description of the equipment and the problem you are experiencing. Please include a phone number in case a call is required to solve your problem.
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Do you offer video chat support?
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Unfortunately we are unable to offer video chat support at this time. Our team is working to find a way to offer this solution in the future.
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How long can I utilize tech support after my RVI purchase?
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Our tech support team is here to assist you whether your equipment has served you for many years or it’s brand new. Tech support is free of charge for the first [X] months after purchase and then charges vary by region.
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